What our Customers Say

In this business, there’s no room for error.  Quality, efficiency, and compliance are just a few of the factors that demand reliability.  Recognizing that our own success is contingent on yours, we’ll ask for your feedback through quality surveys, site visits, and friendly conversation.  And while we appreciate compliments, it’s the critical advice that allows us to improve and keeps us current with your needs.  And it works; we’ve exceeded 98% customer retention year after year.  This only happens when a company meets or exceeds client expectations.  Here’s what some of them have told us.

I was impressed with CATLab from the start; a feeling that has in no way diminished in the five years I’ve worked with them.
Ed Carey Calibration Manager, Dentsply Caulk


I researched three providers in the VA-MD-PA area and contacted each for a quote. CATLab was the most competitive…and beat my turnaround requirement. I felt as if I was personally being taken care of.
Frank Churillo Electrical Engineer, Extrema Cables


We really appreciate the service that you, Frank and the CATLAB team provide us. It’s a refreshing change compared to our last service provider. Keep up the good work.
Ryan Anastasio Quality Compliance, Stanley Black & Decker


We used three different labs before CATLab. You guys are superior in every way.
Susan Price ISO/QS Coordinator, Honeywell, Inc.


CATC is a model for all suppliers who look for successful partnerships with their customers.
Larry Ruvolo Facilities Manager, The TexWipe Company


I enjoy working with a company that does what it says in a timely and professional manner. CATLab is great to do business with.
John Kennington Maintenance Coordinator, International Paper


Turnaround Time is Excellent, Customer Service is Outstanding.
Judy Whelan Quality Assurance, Alstom Power


This is great!
Joe McDaniel I&E Quality Manager, Hercules, Inc.

What our Neighbors Say

At CATC/CATLab, we don’t take our customers or communities for granted.  We have a long history as a solid corporate citizen, sponsoring and supporting community and charitable causes while helping our region’s youth through civic engagement & scholarships.  As individuals, our employees strive to do the same through volunteering and active engagement in local, business, & political concerns.

We are humbled with recognition from places where we live and work. In addition to generous customer compliments and successful growth, we’ve received State and National Accolades as:

North Carolina’s Small Business of the Year” by Business North Carolina, the state’s leading business magazine, and as finalist for the national “Blue Chip Enterprise Award” – U.S. Chamber of Commerce




When you work with the folks at CATLab, you’ll quickly realize that we appreciate your business and the opportunities provided by this great Nation.

Among the many causes we support:

  • Make-a-Wish Foundation
  • Habitat for Humanity
  • Lackey Free Clinic
  • Boy Scouts of America
  • Grove Christian Outreach
  • Heritage Humane Society
  • Brenner Children’s Hospital
  • Children’s Hospital of the Kings Daughters
  • Williamsburg Community Foundation
  • Literacy for Life
  • Achievable Dream
  • Wounded Warrior Project
  • Great Expectations

CATLab is a proud supporter of the Instrumentation and Control Automation program at New River Community College and is a principal sponsor of the ‘Billy Friend Endowed Scholarship‘.