What our Customers Say
In this business, there’s no room for error. Quality, efficiency, and compliance are just a few of the factors that demand reliability. Recognizing that our own success is contingent on yours, we’ll ask for your feedback through quality surveys, site visits, and friendly conversation. And while we appreciate compliments, it’s the critical advice that allows us to improve and keeps us current with your needs. And it works; we’ve exceeded 98% customer retention year after year. This only happens when a company meets or exceeds client expectations. Here’s what some of them have told us.
What our Neighbors Say
At CATC/CATLab, we don’t take our customers or communities for granted. We have a long history as a solid corporate citizen, sponsoring and supporting community and charitable causes while helping our region’s youth through civic engagement & scholarships. As individuals, our employees strive to do the same through volunteering and active engagement in local, business, & political concerns.
We are humbled with recognition from places where we live and work. In addition to generous customer compliments and successful growth, we’ve received State and National Accolades as:
“North Carolina’s Small Business of the Year” by Business North Carolina, the state’s leading business magazine, and as finalist for the national “Blue Chip Enterprise Award” – U.S. Chamber of Commerce
When you work with the folks at CATLab, you’ll quickly realize that we appreciate your business and the opportunities provided by this great Nation.
Among the many causes we support:
- Make-a-Wish Foundation
- Habitat for Humanity
- Lackey Free Clinic
- Boy Scouts of America
- Grove Christian Outreach
- Heritage Humane Society
- Brenner Children’s Hospital
- Children’s Hospital of the Kings Daughters
- Williamsburg Community Foundation
- Literacy for Life
- Achievable Dream
- Wounded Warrior Project
- Great Expectations
CATLab is a proud supporter of the Instrumentation and Control Automation program at New River Community College and is a principal sponsor of the ‘Billy Friend Endowed Scholarship‘.