Survey/Feedback

The CATLab team is seeking ways to add value for our clients. By taking a moment to complete this survey, you will help. Of course we welcome compliments but in order to be our best we must know where we can improve; so please be brutally honest. If you’d like for me to contact you directly, simply check the final box. Thanks in advance for taking time to help us to serve you and all of our clients better.

Respectfully yours,

Michael B. Watson
President

CATLab Quality Survey

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How did you learn about CATC? Web Search Sales Rep Social Media Friend or Colleague Radio Other

Turnaround Time Average Below Average Poor Above Average Excellent N/A

Communication / Response Average Below Average Poor Above Average Excellent N/A

Accuracy of Services relative to expectation or request Service is what I expect and requests are followed Service is better than I expected or what I was accustomed to receiving from other labs After correction, the service meets my expectation or request The service is satisfactory but not always to the level I was accustomed to with other labs I am disappointed with the services I received

CATLab's pricing relative to experience with other labs Average Below Average Poor Above Average Excellent N/A

Would you recommend CATLab to a friend or colleague? Likely No Maybe Very Likely Absolutely

Please check if there is someone that you recommend we contact.

Please check if there are items that we don't handle that you wish we did?

Please share any thoughts and/or suggestions (scope additions, requests, general comments).

Finally, if you were to offer a single comment about your CATLab experience, what would you say?

Can we quote you? (If yes, check here)

Would you like for me to contact you directly about past or future services? (Please check if yes)

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Please click on the “Send Survey” button upon completion.